Terms of Service

Last updated: October 2026

Neatoriva is owned and operated by Beijing Jietetong Technology Co., Ltd.

Welcome to neatoriva.com.

These Terms of Service ("Terms") govern your access to and use of the website, products, and services provided through neatoriva.com (the "Website"). In these Terms, "we," "us," and "our" refer to Beijing Jietetong Technology Co., Ltd., the operator of Neatoriva.

By visiting our website, placing an order, or using our services, you agree to be bound by these Terms.

Please read these Terms carefully. If you do not agree, please do not access or use our website or services.

1. Online Store Terms

By using our website, you confirm that:

You are at least the legal age of majority in your country, state, or province of residence.
You have the legal capacity to enter into these Terms.
The information you provide is accurate, complete, and current.

You may not use our website or products for any illegal or unauthorized purpose, or in violation of applicable laws or regulations.

You must not transmit viruses, malware, or other harmful code that could affect our website, services, or other users.

If these Terms are violated, we reserve the right to refuse service, cancel orders, or restrict website access.

2. General Conditions

We reserve the right to refuse service to anyone for any reason at any time, subject to applicable law.

Certain information submitted through our website may be transferred across different networks or adapted to meet technical requirements. Payment information is processed securely through third-party payment providers.

You agree not to copy, reproduce, duplicate, resell, distribute, or exploit any part of our website, products, services, or content without our written permission.

Section headings are provided for convenience and do not affect the interpretation of these Terms.

3. Website Information

We make reasonable efforts to keep website information accurate and up to date. However, we do not guarantee that product descriptions, pricing, availability, or other content will always be complete, accurate, or error-free.

We reserve the right to correct errors, update information, or modify website content at any time without prior notice.

4. Products & Services

Certain products may be available exclusively through our website.

We aim to display product images, colors, sizes, and descriptions accurately. Actual appearance and colors may vary depending on your device or monitor.

We reserve the right to:

Limit product quantities.
Refuse or cancel orders.
Modify product prices or descriptions.
Discontinue products at any time.

Product availability, pricing, and promotions are subject to change without notice.

5. Orders & Account Information

We reserve the right to accept or refuse orders placed through our website. We may limit or cancel orders that appear fraudulent, unauthorized, or intended for resale.

If an order is modified or cancelled, we may attempt to notify you using the contact details provided at checkout.

You agree to provide accurate and complete order information, including:

Your name.
Shipping address.
Billing information.
Email address.
Payment details.

You are responsible for checking that your order information is correct before completing your purchase.

6. Pricing & Payments

Prices displayed on our website are subject to change without notice. We reserve the right to correct pricing errors and cancel orders affected by incorrect pricing information.

By submitting payment information, you confirm that you are authorized to use the selected payment method.

Payment transactions are processed securely through third-party payment providers.

7. Optional Tools & Services

We may provide access to third-party tools or services that we do not control, monitor, or manage.

These tools and services are provided on an “as available” basis without warranties or guarantees.

Your use of third-party tools is at your own discretion and subject to the relevant providers' terms and conditions.

8. Third-Party Links

Our website may contain links to third-party websites or services. We do not control these websites and are not responsible for their content, accuracy, privacy practices, security, or services.

Please review the relevant third-party terms and policies before using their services or providing personal information.

9. Limitation of Liability

To the maximum extent permitted by applicable law, we are not responsible for indirect, incidental, special, or consequential damages arising from your use of our website, products, or services.

We do not guarantee that our website will always be available, uninterrupted, secure, or free from errors.

10. Intellectual Property

Website content, including text, images, graphics, logos, designs, product information, and other materials, is owned by or licensed to us.

You may not copy, reproduce, modify, distribute, or use this content without our prior written permission.

11. Changes to These Terms

We may update, modify, or replace any part of these Terms. Changes will take effect when posted on this page, unless otherwise required by applicable law.

The last updated date will be revised accordingly. Your continued use of our website after changes are posted means that you accept the updated Terms.

12. Governing Law

These Terms are governed by and interpreted in accordance with applicable laws and regulations. We reserve the right to enforce them in accordance with applicable legal requirements.